--> CUCM Group Provides redundancy of Call Processing Servers.
--> CUCM group Specifies a list of Call Processing servers on which an IP Phone can register.
--> CUCM group contains the maximum of 3 servers. The first one in the CUCM Group is called as the Primary Server, the second one is called as Secondary and the third one is the tertiary Server.
--> The phone first tries to register with Primary Call Processing Server, if the primary Server is unavailable then IP Phone try to register with Secondary CUCM Server.
--> If Secondary CUCM Server is also not available then IP Phone try to register with tertiary CUCM Server.
--> If the Primary CUCM Server comes online then IP Phone reregister to it from other CUCM Servers.
--> KeepAlives are used to know the availability of CUCM Server in CUCM Group.
--> IP Phone tries to send keepalives for every 30 seconds to CUCM Server.
--> KeepAlives are sent between IP Phone and CUCM Server, CUCM Server and CUCM Server.
--> If 3 KeepAlives are missed from Primary CUCM Server then it sends KeepAlives to Secondary CUCM Server or tertiary CUCM Server.
--> We can change the default value of Keep Alive time in CUCM.
--> It is recommended to configure subscribers as primary CUCM Server instead of Publisher.
--> CUCM Group can be associated with IP Phone with the help of Device Pool configuration in CUCM.
--> The number of servers in the CUCM group depends upon the number of IP Phones used in the network.
Ref: Cisco.com
Md.Kareemoddin
CCIE # 54759
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